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Renewing Trust through Government Innovation [clear filter]
Tuesday, November 6


Citizen Feedback in Practice: Improving Trust and Driving Better Service
This session highlights different feedback mechanisms and how they can improve the implementation of government programs and services. The session will cover these five pillars of good governance:
1. Diverse participation
2. Open information
3. Incentives
4. Responsiveness
5. Closing the loop

Integrity Action will showcase how it enables citizens to monitor public services and projects using a mobile technology tool in Armenia, while the Armavir Development Center (ADC) will highlight how it engages communities and civil society in this mechanism. SAI Philippines will highlight the country level action in the process of citizen engagement and the effective implementation of reforms.

avatar for Michael Cañares

Michael Cañares

Senior Research Manager of Digital Citizenship, World Wide Web Foundation - Open Data Lab Jakarta
Miko is the Senior Research Manager for Digital Citizenship at the Web Foundation. He has more than ten years of research and development work experience at a progressive pace — from community-based project management to regional development, with most of his work rooted mainly... Read More →

avatar for Enkhbat Amarjargal

Enkhbat Amarjargal

Advisor to the General Auditor, National Audit Office of Mongolia
My name is Enkhbat Amarjargal. I am advisor to the General Auditor of Mongolia. I am also lecturer of Business School of National University of Mongolia, professor (PhD) of Financial Department. My research field is Public Sector Financial Management and Citizen engagement for Budget.I... Read More →
avatar for Ani Harutyunyan

Ani Harutyunyan

Programme Development Specialist, Armavir Development Center
avatar for Aida Maria Talavera

Aida Maria Talavera

Director of Project Management Office, Commission on Audit of the Philippines
I head the Office that manages the Citizen Participatory Audit (CPA) reform strategy and audit technique of the Commission on Audit (COA), SAI of the Republic of the Philippines. The CPA brings together citizens and COA auditors as one audit team to conduct audits of topics which... Read More →
avatar for Derek Thorne

Derek Thorne

Head of Programme Development, Integrity Action
Derek Thorne joined Integrity Action in 2017 and his background combines international development, media and communication. Most recently he worked for the Thomson Reuters Foundation, designing and overseeing programmes aimed at improving journalism standards and boosting coverage... Read More →

Tuesday November 6, 2018 11:00 - 12:30
2F Cosmos Room Westin Chosun Hotel


Stepping Stones to Achieving Innovative Public Service Delivery Commitments in Asia: Health, Education, and Water
Open government principles of transparency, accountability & participation can be crucial in facilitating government responsiveness to citizens’ needs & better accountability for use of public resources, leading to improvements that are observable and experienced by citizens in their daily lives. Several OGP countries in the Asia-Pacific region have made commitments on opening up data on public services, establishing feedback mechanisms and involving citizens in the design, delivery and monitoring of services. Yet, the Independent Reporting Mechanism findings show limited potential for transformative impact, particularly as the reforms are scaled beyond pilot phases.

This session will feature stories from practitioners in the health, education, and water sectors as they endeavour to bring about improvements in basic public service delivery while utilising open government principles. We will hear about how governments & civil society are implementing accountable, citizen-centred, & responsive public service delivery initiatives. Interested participants will also have the chance to learn how to design ambitious public service delivery commitments.

avatar for Ivy Ong

Ivy Ong

Partnerships & Events Consultant for Asia-Pacific, Open Government Partnership
I've been a member of the OGP Support Unit since February 2018. I provide support on executing country and local strategies in OGP participating countries in the Asia-Pacific region. This includes facilitating outreach to priority organizations who can help get traction on key thematic... Read More →

avatar for Mohamad Mova AlAfghani

Mohamad Mova AlAfghani

Director, Center for Regulation, Policy, and Governance
I have been in the water sector for more than a decade, working as a consultant and an academic. My core expertise is water law. My favorite topic areas in the water sector includes: water utilities regulation, governance of community-based water services, catchment and groundwater... Read More →
avatar for Hadi Kusairi

Hadi Kusairi

Head, Sempu Public Health Center
avatar for Rasanjali Priyadarshani

Rasanjali Priyadarshani

General Secretary, Disability Organisations Joint Front
avatar for Kirthi Ramesh

Kirthi Ramesh

Social Development Specialist for Sustainable Development and Climate Change, Asian Development Bank
avatar for Mas Muhammad Gibran Sesunan

Mas Muhammad Gibran Sesunan

Assistant Advisor, Executive Office of the President of Indonesia
avatar for Annalyn Sevilla

Annalyn Sevilla

Undersecretary, Department of Education of the Philippines
Annalyn Sevilla is currently the Deputy MInister (Undersecretary) for Finance – Budget and Performance Monitoring of the Government of the Philippines- Department of Education (DepEd), the office which handles the formulation, implementation and monitoring of DepEd’s budget as... Read More →

Tuesday November 6, 2018 11:00 - 12:30
2F Tulip Room Westin Chosun Hotel


Determinants of Trust in Government: Implications from OECD Countries
  • Trust by citizens is influenced by how the government performs in terms of core competences and values. Since the onset of the 2008 global financial crisis and resulting recession, trust has come to the forefront of the public debate in many countries.

This session analyzes trends in trust in government in OECD countries in 2006-2017; identifies key drivers by looking at the relationship between confidence in government and Worldwide Governance Indicators (WGIs) as well as quantitative performance measures such as economic growth; and draws lessons by looking at policy measures designed to improve trust in government.


Hyun-Chin Lim

Professor Emeritus, Seoul National University

avatar for Won-hyuk Lim

Won-hyuk Lim

Associate Dean, Korea Development Institute School of Public Policy and Management
avatar for Hyung-na Oh

Hyung-na Oh

Professor, Kyung Hee University
avatar for Barbara Ubaldi

Barbara Ubaldi

Senior Project Manager, Organisation for Economic Co-Operation and Development

Tuesday November 6, 2018 15:00 - 16:30
2F Orchid Room Westin Chosun Hotel


From Data to Engagement: Placing the Citizens at the Heart of Open Contracting
This session will highlight the experiences, challenges, and lessons from the Philippines, Indonesia, and South Korea on how government, civil society, journalists, and the private sector have used open contracting data to address sector-specific problems they have faced. By the end of the session, we hope that participants will have concrete ideas on how to apply the lessons they've learned to improve citizen and government engagement in their own countries.

avatar for Clara Feng

Clara Feng

Asia Regional Manager, CoST - Infrastructure Transparency Initiative
avatar for Joko Purwanto

Joko Purwanto

Board Member, Bojonegoro Institute
avatar for Gladys Selosa

Gladys Selosa

Program Assistant, Hivos
Gladys Honey Selosa is a social accountability practitioner since 2004. She specializes in the design, development and implementation of tools under the thematic areas of infrastructure and education. Gladys' range of experience and interest covers public financial management, including... Read More →
avatar for Nanda Sihombing

Nanda Sihombing

Program Manager, Hivos
avatar for Vivien Suerte-Cortez

Vivien Suerte-Cortez

Program Manager, Hivos
avatar for Tatat Sukarsa

Tatat Sukarsa

Project Officer on Open Contracting, Hivos

avatar for Setya Budi Arijanta

Setya Budi Arijanta

Director of Legal Affairs Handling, National Public Procurement Agency of Indonesia
avatar for Michael Cañares

Michael Cañares

Senior Research Manager of Digital Citizenship, World Wide Web Foundation - Open Data Lab Jakarta
Miko is the Senior Research Manager for Digital Citizenship at the Web Foundation. He has more than ten years of research and development work experience at a progressive pace — from community-based project management to regional development, with most of his work rooted mainly... Read More →
avatar for Angelica Dacanay

Angelica Dacanay

Communications and Advocacy Officer, Bantay Kita
avatar for Zyra Fastidio

Zyra Fastidio

Manager for Events and Projects, European Chamber of Commerce in the Philippines
avatar for Evelyn Hernandez

Evelyn Hernandez

Head of Members and Affiliate Programmes, CoST - Infrastructure Transparency Initiative
avatar for Vino Lucero

Vino Lucero

Content Producer, Philippine Center for Investigative Journalism
avatar for Afwan Purwanto Muin

Afwan Purwanto Muin

Secretary, AJI Jakarta - Independent Journalists Alliance

Sae-ra Park

Deputy Director, Korea Public Procurement Service
avatar for Siti Juliantari Rachman

Siti Juliantari Rachman

Program Manager Campaign Div, Indonesia Corruption Watch

Tuesday November 6, 2018 15:00 - 16:30
2F Cosmos Room Westin Chosun Hotel